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Bug #3436

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PS SD

Idle Time Not Calculated Correctly Based on Total Session and Active Work Time

Bug #3436: Idle Time Not Calculated Correctly Based on Total Session and Active Work Time

Added by prathap S about 1 month ago.

Status:
New
Priority:
High
Assignee:
santhosh DT
Start date:
Due date:
% Done:

0%

Estimated time:

Description

"1. Log in to Enterprise Monitor.
2. Perform work activities for several hours.
3. Check the Total Session, Active Work Time, and Idle Time values on the dashboard.
4. Compare the displayed metrics."
The dashboard displays Total Session = 6 hours and Active Work Time = 3 hours, but Idle Time is shown as only 5 minutes. Based on the displayed values, the idle time should be approximately 3 hours, indicating an incorrect calculation.
"Enterprise Monitor


Welcome@123
"

Files

clipboard-202607131612-tuhuc.png (90.7 KB) clipboard-202607131612-tuhuc.png prathap S, 07/13/2026 04:12 PM

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