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Bug #3531

open
AK YV

Chat page becomes blank after sending a template message.

Bug #3531: Chat page becomes blank after sending a template message.

Added by ajithkumar K about 1 month ago. Updated 17 days ago.

Status:
Re-open
Priority:
High
Assignee:
yeshwanth V
Start date:
Due date:
% Done:

0%

Estimated time:

Description

Steps to Reproduce:

Navigate to the WhatsApp Chat page.
Open any conversation.
Click Send Template.
Select a template and send it.
Observe the chat screen after the template is sent.
Actual Result:
After sending the template, the chat page becomes blank/empty. The conversation is displayed again only after refreshing the page.

Files

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clipboard-202607161753-bbtg3.png (289 KB) clipboard-202607161753-bbtg3.png ajithkumar K, 07/16/2026 05:53 PM
clipboard-202607201216-u9tvl.png (112 KB) clipboard-202607201216-u9tvl.png ashokbalaji B, 07/20/2026 12:16 PM
clipboard-202608061934-xip4n.png (310 KB) clipboard-202608061934-xip4n.png ajithkumar K, 08/06/2026 07:33 PM

YV Updated by yeshwanth V about 1 month ago Actions
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 #1

  • Status changed from New to Resolved

AB Updated by ashokbalaji B about 1 month ago Actions
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 #2


YV Updated by yeshwanth V about 1 month ago Actions
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 #3

  • Status changed from Re-open to Resolved

AK Updated by ajithkumar K 17 days ago Actions
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 #4

checked in AWS
remains the same.

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