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Bug #3848

closed
AB BE

Lead Stage Update Fails on Second Attempt – "Lead update failed" Error

Bug #3848: Lead Stage Update Fails on Second Attempt – "Lead update failed" Error

Added by ashokbalaji B 26 days ago. Updated 25 days ago.

Status:
Closed
Priority:
High
Assignee:
balaji E
Start date:
Due date:
% Done:

0%

Estimated time:
Spent time:
1:00 h

Description

CRM → lead / Grid / Action-> 3 dot click -> lead Stage

Preconditions
Lead should be available in Lead Grid
User has permission to update lead stage

Steps to Reproduce
Go to Lead Grid
Click on Action (three dots icon) for any lead
Navigate to Lead Stage Page
Enter Follow-up Date and click Save → (First time save works fine)
Again change the Stage
Click Save

Actual Result
Error message displayed: "Lead update failed"
Stage update is not saved on second attempt

Expected Result
User should be able to update the lead stage multiple times without errors
Save action should work consistently

Files

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clipboard-202607281239-qbugx.png (198 KB) clipboard-202607281239-qbugx.png ashokbalaji B, 07/28/2026 12:39 PM
clipboard-202607291234-inx3o.png (100 KB) clipboard-202607291234-inx3o.png reeta reeta, 07/29/2026 12:34 PM

BE Updated by balaji E 26 days ago Actions
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 #1

  • Status changed from New to Resolved

RR Updated by reeta reeta 25 days ago Actions
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 #2

Still the Same the issue occured , Please Look into this.FYI

Usr:
Pwd: Welcome@123

Note- Updated the required fields and updated the name field

BE Updated by balaji E 25 days ago Actions
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 #3

  • Status changed from Re-open to Resolved

AB Updated by ashokbalaji B 25 days ago Actions
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 #4

  • Status changed from Resolved to Closed

issues fixed

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